Missed calls that never come back
Inbound calls that ring out or roll to voicemail and never get returned. Every missed call is a paid lead walking to a competitor.
Recover the revenue you're already losing.
Empire Business Solutions & Advertising installs the AI-powered systems, CRM automation, and operational workflows that turn missed calls, slow follow-ups, and broken pipelines into recurring revenue — for home and local service businesses.
The revenue leaks we close.
Most service businesses don't have a sales problem. They have a response problem, a follow-up problem, and a visibility problem. We diagnose all three.
Leads waiting hours for a reply
Web form fills, text inquiries, and quote requests that sit for 24+ hours. Speed-to-lead drops conversion by more than half after the first hour.
Estimates sent and forgotten
Quotes delivered but never followed up. The deal isn't dead — it's just unattended. A simple cadence closes a measurable share of stalled estimates.
Past clients who never hear from you
Customers who paid once and were never re-engaged. Repeat and referral work compounds when there's a system behind it.
Reviews you never asked for
Completed jobs that don't generate reviews. Without automation, review collection is owner-dependent and inconsistent.
No visibility into what's working
Owners running on intuition because the dashboard doesn't exist. Without measurement, every fix is a guess.
The systems that fix them.
Each system is designed to operate without owner involvement once installed. The goal is not more software. The goal is buying back time.
Missed-Call Recovery
Automatic text-back to every missed call within 60 seconds, with the call routed into the CRM as a tracked lead. No call dies unanswered.
Speed-to-Lead Automation
Every web form, text, and inbound inquiry triggers an immediate acknowledgment and a scheduled response window. The clock starts working for you.
CRM Pipeline Architecture
Properly staged pipelines built around your actual sales process — lead, quoted, scheduled, completed, recurring — with automation at each transition.
Follow-Up Sequences
Multi-touch outreach across SMS and email triggered by stage changes, time elapsed, or specific actions. Designed to feel personal at scale.
Review & Reputation Automation
Post-job review requests triggered automatically, with smart routing for positive feedback. Compounds local SEO and trust signals over time.
Owner Reporting Dashboards
Weekly snapshots of pipeline health, response times, conversion rates, and revenue per channel. One screen, the metrics that matter.
The Business Growth &
Revenue Leak Diagnostic.
Before we recommend a single workflow, we conduct a structured 15-point audit of where your business is currently losing money — and what would change if those leaks were closed.
- Missed-call analysis and inbound response audit
- Lead-source mapping and speed-to-lead measurement
- Pipeline structure and stage-conversion review
- Follow-up cadence audit across SMS and email
- Estimate tracking and stalled-deal evaluation
- Review collection process and reputation health
- Owner-time analysis: hours spent on tasks that should be systematized
- Written report with prioritized recommendations and projected revenue recovery
Business Growth &
Revenue Leak Diagnostic
$495
one-time
A 5–7 day audit that surfaces your highest-leverage revenue opportunities and gives you a clear path to fix them — whether you work with us afterward or not.
- 15-point audit covering 6 leak categories
- Written report with prioritized fixes
- Implementation roadmap and projected impact
- Diagnostic fee credited toward implementation
How clients work with us.
Most engagements move through three stages: diagnostic, implementation, and recurring optimization. Each stage stands on its own — there is no required progression.
Diagnostic
$495
one-time
A structured 15-point audit. Identifies where revenue is leaking and what to fix first.
Implementation
$1,500+
scoped
Build and deploy the systems identified in the diagnostic. Scoped by complexity, from single-workflow installs to full operational overhauls.
Monthly Support
$497+
per month
Ongoing optimization, automation monitoring, reporting, and systems support. Designed for businesses ready to stop maintaining their own infrastructure.
We build infrastructure,
not marketing campaigns.
Operations-first
We don't sell ads, funnels, or growth hacks. We install the operational backbone — CRM, automation, follow-up, reporting — that makes every other growth investment work.
Diagnostic before prescription
We don't recommend systems before we understand where revenue is actually leaking. Every implementation is anchored to a measured problem.
Built to run without us
The goal of every install is to make the system owner-independent. Ongoing support is a choice, not a dependency we engineer into the product.
One vertical, deep expertise
We specialize in home and local service businesses. The systems we install are pattern-matched to the operational realities of contractor, trade, and field-service work.
Built by an operator,
for operators.
Jason Sealy
Founder of Empire Business Solutions & Advertising and the Empire holding company, which also operates Empire Facility Solutions Group — a working service business that serves as the live testing ground for every system EBS recommends to clients.
Jason's background in field sales and service operations means clients aren't being sold theoretical playbooks. The systems EBS deploys are the same ones running inside Empire's own operating companies.
Headquartered in Westchester County, NY. Serving clients across the Northeast and nationwide remotely.
— OPERATING PHILOSOPHY
Build people. Build legacy.
Build people. Build legacy.
We rise by lifting others.
The work we do is in service of a simple outcome: business owners with more time, more clarity, and more freedom. The system is the means, not the end.
Ready to recover what you're losing?
Find your revenue leaks
Find your revenue leaks
in under a week.
The $495 diagnostic is the fastest way to understand exactly where your business is leaving money on the table — and what it would take to recover it.